Director · UX Leadership · 18 Years
Director with 18+ years partnering with product and engineering leadership to embed UX purposefully into enterprise platforms — and more recently, integrating AI-assisted workflows into delivery practically, not experimentally.
I spend the first weeks understanding the business problem, the org dynamics, and what success actually means to the people who will evaluate my work. Design follows.
I don't believe in design leaders who stop designing. I stay close to the craft — not to control it, but because good judgment requires current experience.
Healthcare, banking, retail, enterprise — different constraints, different users, same underlying challenge: earning trust and making complexity navigable.